Privacy notice

Privacy notice

Thank you for visiting octopusrenewables.com. 


Here, we explain what personal information we may hold about you, and how we might use that information. This policy applies solely to any personal information collected on octopusrenewables.com.

For the purpose of data protection legislation, including the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), the UK Privacy and Electronic Communications Regulations 2003 (PECR), and other applicable legislation, Octopus Renewables Infrastructure Trust plc. Octopus Renewables is managing octopusrenewablesinfrastructure.com on behalf of Octopus Renewables Infrastructure Trust plc. Octopus Renewables is a trading name of Octopus Investments Ltd., who is registered as a data controller with the UK Information Commissioner’s Office (“ICO”) and the registration number is Z6932923.

 

Our contact details are:

6th Floor

33 Holborn

London

EC1N 2HT

[email protected]

Information we collect

Personal information is any information that can be used to identify a living individual. Through the contact form on our website we collect your name, email address, and the name of the organisation you work for. Any personal information that you provide us via our website is stored securely. We may collect this personal information when you contact us, or otherwise give us personal information. We do not collect any personal information about you on our website that you do not give us.ctopus Group’s privacy policy (“Privacy Policy”).

How do we use this information

We use your personal information you have provided to us via our website in a number of ways in our legitimate interest in communicating with you to provide you with the information you ask for, for example contacting you about a service offer for which you have requested information. We will retain this information for up to 5 years after our last contact with you, unless you request that we delete the data beforehand.

 

At the conclusion of all relevant retention periods, physical documents containing your personal data will be shredded, and all personal data held electronically will be deleted.

 

At Octopus we regard the lawful and correct handling of personal information as important to the success of our work and to maintaining the confidence of those with whom we deal. We will ensure that anyone working for us uses personal information lawfully and correctly. To this end, we will ensure we fully comply with data protection legislation.

 

Please note that our website contains links to other websites, specifically on LinkedIn & Twitter. Whilst we are not responsible for the privacy policies of other organisations, we acknowledge that we are a joint controller with those organisations listed below regarding your personal data. Therefore, we recommend that you read the privacy notices of those organisations in order to be familiar with how they process your personal data. Use the links below for more information.

 

View LinkedIn’s privacy policy

View Twitter’s privacy policy

Cookie notice

Why do we use cookies

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site, such as the number of visitors. They also help us to: 

  • Continually improve our website
  • Improve the speed and security of our website
  • Remember your search settings during and between visits

What are cookies

Are small, often encrypted text files, used by web developers to help users navigate their websites efficiently and perform certain functions. 

 

The problem with cookies is both one of privacy – what is being registered? – and one of transparency – who is tracking you, for what purpose, where does the data go, and for how long does it stay?

 

Types of cookies

Essential and non-essential cookies

Essential cookies are those used for the shopping basket and checkout, those that provide security for online banking services and those that help ensure that your page loads quickly by distributing the workload.

Non-essential cookies are used for analytical purposes to count the number of visitors to a website, any cookies used by first party or third-party advertisers, including affiliates, and cookies used to recognise the user when they return to a website, so they receive a tailored greeting or optimised landing page.

 

Session and persistent cookies?

Session cookies enable the website you are visiting to keep track of your movement from page to page, so you don’t get asked for the same information you’ve already given to the site.

Persistent cookies – these remain on your hard drive until you erase them, or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last. Persistent cookies help websites remember your information and settings when you visit them in the future. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others.
 

First and third-party cookies?

Cookies can be set by the website you have browsed, i.e. the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one you are browsing. Advertising networks are the most common begetters of third-party cookies; they use them to track a user across multiple websites, activity which they can then use to tailor their ads.

 

Cookies used on our website:

Analytics cookies (4)

Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Cookie Name

Provider

Type

What does the cookie do?

Duration

_ga

Google Analytics

HTTP

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gat

Google Analytics

HTTP

Used by Google Analytics to throttle request rate

1 minute

_gid

Google Analytics

HTTP

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

24 hours

_gac_UA-74338507-21

Google Analytics

Pixel

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more

90 days

Category: Functionality (7)

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

 

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Cookie Name

_hjClosedSurveyInvites

Provider

Hotjar

Type

HTTP

What does the cookie do?

This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.

Duration

365 days

_hjDonePolls

Hotjar

HTTP

This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

365 days

_hjMinimizedPolls

Hotjar

HTTP

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

365 days

_hjDoneTestersWidgets

Hotjar

HTTP

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

365 days

_hjIncludedInSample

Hotjar

HTTP

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

365 days

_hjShownFeedbackMessage

Hotjar

HTTP

This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

365 days

_hjid

Hotjar

HTTP

Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

365 days

Your rights

Data protection legislation states that you have the following qualified rights regarding your personal data:

  • Access – you may request we provide you with the data we hold
  • Rectification – you may request we correct any inaccurate data
  • Erasure – you may request we erase your data
  • Restriction – you may request we stop processing your data but retain it
  • Portability – you may request we provide you or a nominated party with your data in a commonly used, structured and machine-readable format

You can exercise your rights in relation to the personal data collected on this website at any time by using the postal address above or by contacting [email protected]

Should you wish to exercise your rights in relation to LinkedIn & Twitter you must contact them directly.

If you wish to make a complaint about how we have handled your personal data, please email [email protected] and we will investigate the matter.

 

If you are not satisfied with our response or believe we are not processing your data in accordance with the law, you can contact a National Data Protection Authority which, in the UK is the Information Commissioner’s Office. For a list of other European Data Protection Authorities click here.